When we arrived it was an ungodly long queue line and I was about to lose my mind but then realized that everyone was waiting to speak to a check-in person versus using the kiosks. My best advice for you is to sign up for express check-in. We've stayed here a couple of times before. I just got back yesterday from a 7 night Vegas trip and the first two nights were at Planet Hollywood. We are seriously considering re-locating to another hotel on the strip and wondering if anyone has stayed there recently and experienced the issues detailed above? Some have also mentioned a strong smell of marijuana throughout the hotel! Reviews also refer to a lack of staff at reception, long queues for check-in often resulting in over an hour's delay and also a bad attitude by some receptionists. Apparently, it is practically impossible to get housekeeping to call. ![]() However, there have been numerous accounts on Trip Advisor in the last several weeks concerning a number of issues at the hotel, most of which focus upon the cleanliness of the rooms, lack of housekeeping, lack of clean bedding and towels, problems with the toilets etc. We booked on the basis of advice from a member of staff in Trailfinders who recommended the place after she stayed there previously. Having booked to stay at the hotel for five nights next April, have subsequently read numerous reviews on Trip Advisor that offer an extremely negative vibe about the place.
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